Diversity and Inclusion Insights with Frans Johansson, CAHR20 Keynote

Diversity and Inclusion Insights with Frans Johansson, CAHR20 Keynote

Diversity and Inclusion can drive performance and innovation at the team level.

16 years ago, when Frans Johansson wrote his book, “The Medici Effect,” this statement about diversity and inclusion was not as commonplace as it is today in both HR and Board Member meetings.

Today the importance of diversity and inclusion initiatives at all organizational levels is clear, but the path to optimizing those against performance, business objectives, and innovation may not be as evident to everyone.

This is why PIHRA CEO, Rafael Rivera, invited Frans Johansson to the 2020 California HR Conference to keynote the General Session on Wednesday, October 28th.

Frans is known for his animated, engaging presentations, and for delivering actionable, relatable insights and guidance to his audiences.

Of course, we could just ask you to believe us and register for CAHR20 based on our word about Frans’s presentation, or you can watch Rafael’s interview with Frans below. It offers a preview of Frans’s energy and valuable insight you can take back to your organization.

Perhaps the most important question his presentation answers for HR and Business leaders is, “What does it mean to have an inclusive team and how can I see that expressed in the business outcomes I am responsible for?”

If the answer to this question is on your mind, watch the interview below, then register for your CAHR20 Ticket before the event kicks off next week!

Why See Frans speak about diversity and inclusion at CAHR20?

Frans Johansson has made it his life’s mission to prepare leaders and organizations around the world for this future. His high-energy, fast-paced keynotes have become legendary for how quickly they can drive leaders to action—and have made Johansson one of the most compelling speakers in the world.

He is the author of The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation, and The Click Moment: Seizing Opportunity in an Unpredictable World. Frans is the Co-Founder and CEO of The Medici Group, a firm that advises executive leadership from some of the world’s most influential organizations. His firm recently launched the world’s first team coaching platform, which leverages diversity and inclusion to drive business outcomes.

Raised in Sweden by his African-American/Cherokee mother and Swedish father, Johansson has lived all his life at the intersection. He holds a Bachelor of Science degree in Environmental Science from Brown University and a Master of Business Administration degree from Harvard Business School.

Here’s Frans in his interview with Rafael. 

Gain even more actionable insights on how diversity and inclusion drives innovation from Frans Johansson LIVE at the Virtual 2020 California HR Conference.

Your time and budget are especially precious these days. That’s why we designed the Virtual CAHR20, happening October 27-29: a compact, 3-day live event featuring the top minds from a variety of industries, providing you with a whopping 30+ HR recertification credits. 

 

Register for CAHR20 today!

Advance your organization.
Accelerate your professional growth.
Attend CAHR20!

Including Financial Well-being in Wellness Programs: CAHR20 Interview with Eva Allen

Including Financial Well-being in Wellness Programs: CAHR20 Interview with Eva Allen

Wellness programs must address more than stress relief.

Financial well-being is not nearly integrated enough into the holistic notion of health. When was the last time your doctor asked about your monthly budget ? Have you ever heard a yoga teacher lead off a meditation with retirement planning tips? And yet, feeling confident about and in charge about one’s financial situation is an enormous source of peace of mind. Studies show that not enough of our nation’s schools are addressing the lack of financial literacy in classrooms, for both students AND teachers. Here’s where HR can help. 2020 California HR Conference speaker Eva Allen, Engagement Director at Cigna, is leading the charge on changing how wellness programs are defined and the conversations surrounding them. We interviewed her about what HR leaders can do to ensure a “whole-person” approach is taken when managing worksite wellness initiatives. To see Eva speak about this critical topic, register today for the 2020 California HR Conference, this October 27 – 29. Read on and be sure to sign up for your CAHR20 Early Bird Ticket before prices increase after October 16!

Why See Eva at CAHR20?

Eva Allen is the Engagement Director for Cigna leading the consultative engagement operation for large employer groups in the Southern California and Nevada markets. She has been a wellness ambassador with Cigna for over a decade. She is responsible for the training, development and performance management of the Client & Customer Engagement team, including Engagement Consultants and Well-Being Coordinators. Eva’s career with Cigna began in June 2007. She is honored as an awarded graduate of the specialized group school program, Cigna Academy. She initially served as a Regional Sales Manager in the greater Los Angeles market.

She transitioned to the role of Well-Being Strategist in April 2013 in pursuit of her passion for wellness and helping others create and maintain healthy lifestyle behaviors. As a Well-Being Strategist, Eva effectively delivered tailored outcomes-based worksite wellness solutions for Cigna clients throughout Southern California. Eva became a Senior Well-Being Strategist and held Team Lead responsibilities in Los Angeles, Orange County and San Diego throughout 2014.

In 2016, Eva transitioned to the role of Engagement Director. She currently directs the well-being team and brings to life the vision of initiatives in the Southern California and Nevada market. Eva holds her Master’s in Business Administration (MBA) from University of Hartford’s Barney School of Business and Bachelor of Science (BS) in Cognitive Science from University of California, San Diego with a specialization in Human Behavior. She is a Certified Wellness Program Coordinator (CWPC).

She also sent us a video to give you a preview of her talk and her energy as a speaker.

Without further ado, here is our interview with CAHR20 Presenter Eva Allen!

CAHR20: What are some of the most common missteps organizations make when developing wellness programs for their employees?

Eva Allen: Traditional worksite well-being programs historically focus solely on nutrition and physical activity. At Cigna, we believe worksite well-being programs embrace a whole-person health approach by connecting Body + Mind across five dimensions of well-being: Physical, Emotional, Environmental, Financial and Social.

A one-dimensional approach in designing a worksite well-being strategy is a common misstep, which leads me to another key word – STRATEGY. You may think it’s intuitive; you’d be surprised at how many organizations have well-being programs designed without a strategic approach, “Let’s throw the entire bowl of spaghetti at the wall and see what sticks!” It is imperative to have a defined strategy inclusive of evaluation metrics in place when developing a worksite well-being program.

A clear strategy with measurable goals allows you to evaluate year-over-year and evolve your well-being program as needs change and goals are met. That’s why employer groups who have a certified wellness professional to provide consultative well-being engagement guidance is a strong value-add, and why Cigna prioritizes this role as a part of your designated account team for support in designing and executing your well-being strategy throughout the year and beyond.

Aithan Shapira, CAHR20 Keynote Speaker

CAHR20: When we hear about company well-being programs, finances aren’t usually included with the mindfulness, diet, stress-relief, etc. Why is that?

EA: This is true! Again, traditional worksite well-being programs tend to be less multifaceted. I am grateful we have seen a significant increase in recognition of mental health and emotional well-being over the past 5 years in the health services industry. The more research we conduct around behavior, lifestyle and health, the better we understand how the Body + Mind are one.

In our fast-paced 21st century world, we believe there are five dimensions of well-being we have the ability to influence within the workplace to help support positive behavior change: Physical, Emotional, Environmental, Financial and Social. We do not often see these last three dimensions in traditional worksite well-being programs, yet they all play a huge role in our health. Each dimension of well-being is not a silo, and you’ll find a lot of interconnectivity. For example, “85% of Americans are anxious about their financial lives” (Employee Financial Health, Center for Financial Services Innovation, 5/30/17).

In this example, you can see how financial well-being and emotional well-being are connected. The various elements of our lives impact one another. When organizations understand the importance of a multi-dimensional approach to designing their worksite well-being program, they increase their ability to influence positive behavior change and improved overall health.

CAHR20: How has the COVID-19 pandemic changed the way HR needs to approach their wellness programs??

EA: The answer is going to vary based on your industry, demographics, resources, goals and objectives. A strong well-being programs is going to be tailored to your unique architecture and foundations as an organization. Some organizations have needed to pivot more than others, especially those who have relied heavily on in-person and onsite wellness initiatives.

One commonality as a result of the COVID-19 global pandemic is HR has seen a fundamental shift in virtual care and connectivity alongside the demand for an engaging digital platform. We have seen companies lean heavily on these resources, and come up with some creative and unique ideas to engage their population. Join me for my Q&A session to ask questions directly and learn more!

CAHR20: Without giving away too much, why should CAHR20 attendees see your presentation?

EA: Well, there may be times where you feel as though life is pure chaos…but by the end of the session, I guarantee you will leave with a sense of hope and some fantastic actionable steps for you to create a workplace culture inclusive of financial well-being. Join and stick around until the end to reap the reward! The presentation is fun, informative and insightful.

 

Thank you for your time, Eva!

Gain even more actionable insights from Eva Allen LIVE at the Virtual 2020 California HR Conference.

Your time and budget are especially precious these days. That’s why we designed the Virtual CAHR20, happening October 27-29: a compact, 3-day live event featuring the top minds from a variety of industries, providing you with a whopping 30+ HR recertification credits. 

Plus, CAHR20 attendees get early access to complimentary weekly HR content & credits with our PIHRA Road to CAHR20 Webinar Series every Monday at 2:15pm!

Until 11:59pm Pacific on October 16, 2020, you can take advantage of the CAHR20 Early Bird Rate to secure excellent HR professional development – including Road to CAHR20 Bonus Sessions – at a reasonable cost.

 

Register for CAHR20 today!

Advance your organization.
Accelerate your professional growth.
Attend CAHR20!

10 Years of Support: Why Montage Insurance Solutions Sponsors the Virtual California HR Conference.

The pivot to a virtual California HR Conference this year has been anything but familiar. We’ve been asked what our HR event will be like and, frankly, we feel we’re too close to the subject matter to give an impartial answer.

(If you ask us, CAHR20 will OBVIOUSLY be the most high value and entertaining HR conference in the United States, if not the world.)

But if you ask the Montage Insurance Solutions team about our annual conference, they’ll give you an outside perspective based on a solid familiarity of our event built over the course of 10+ years.

So we asked them: What makes the California HR Conference special and why should anyone attend?

If you’re on the fence about registering for CAHR20, check out the video below.

Danone Simpson and Toby Kennedy from Montage share why they’ve been a proud sponsor of ours for so long, and describe the enduring heart and value of the in-person experience that we’ve translated into this year’s virtual event.

We feel lucky to have such a solid relationship with the Montage team, especially since they’re giving away such lavish prizes at their virtual booth. 

We hope their message has convinced you to support your continuing HR education, expand your HR network, and have a little fun with us this October 27-29. 

We’re encouraging HR professionals from all walks and industries and from all over the nation to join us and further their HR careers. As Danone said, “If you can get to the level of the California law, then you’re going to be okay.” 

Register here before October 16 to enjoy Early Bird rates!

Join us at CAHR20!

Early Bird Rates End
Friday, October 16
 

Staying Motivated In Human Resources

Staying Motivated In Human Resources

A Quick Interview with Brendon Burchard

How are you these days? No, really… how are you?

If you’re reading this, you most likely work in Human Resources or are responsible for HR in your business. There’s also a good chance you’ve struggled with feeling motivated about your job at some point in the last 7 months.

You aren’t alone. We at PIHRA have written about stress in HR because it’s a real issue.

Staying motivated in HR and not adding to the stressed out statistics is tough on a normal day, let alone during a pandemic.

This is why we invited Brendon Burchard to keynote the Virtual 2020 California HR Conference and asked him some questions about keeping our heads and energy high these days.

Brendon Burchard Staying Motivated in HR Interview for CAHR20

If you’re not familiar with Brendon, he’s a motivational phenom. In short, OPRAH goes to him for counsel on staying motivated. 

According to Forbes and Success magazines, Brendon Burchard is the world’s leading high performance coach and one of the most watched, quoted, and followed personal development trainers in history. 

He’s a #1 New York Times best-selling author, with blockbuster books include High Performance HabitsThe Motivation ManifestoThe Charge, and Life’s Golden Ticket. His bio is long and impressive, and you can read it here on the CAHR20 Speakers page.

Brendan Buchard on Staying Motivated in HR CAHR20

Why See Brendon at CAHR20?

Brendon has coached and presented in front of thousands in person, and his social channels boast millions of followers because we all need help sustaining motivation and keeping our focus at times.

With layoffs, furloughs, budget cuts, new work from home protocol, and a generally stressed out workforce trying to function under nearly ubiquitous uncertainty about the future, Brendon is the perfect person to help HR professionals re-energize their motivation and focus on what matters the most, on an individual and organizational scale.

 The world needs HR right now to faithfully steer us toward the workforce of the future, past the COVID-19 obstacles and challenges we haven’t even identified yet. (No pressure or anything.) This will take grit and resilience, which happen to be some of Brendon’s more frequent topics of conversation. 

He’s also one of those speakers whose positivity and energy is absolutely contagious, which means his CAHR20 keynote presentation will be engaging and interesting, unlike so many of the Zoom calls that leave us feeling drained.

Here’s Brendon’s advice on staying motivated these days and helping others as HR professionals. 

CAHR20: What has been your most reliable source of motivation during the pandemic that you’d recommend to other people?

Brendon Burchard: The only reliable source of motivation is within. It’s about aiming your attention, managing your energy and raising your sense of necessity to show up and serve every day. You do this by practicing deliberate habits like writing about your goals and purposes each morning, caring for your health and well-being, talking about your mission with others. You lose motivation the less you pay attention to what really matters. If you distance yourself from your goals, and you don’t feel in control of your habits and feel the strength and momentum that comes from that, then you’d best hand your motivation over to the odds of listening to some good podcasts once in a while.

Brendon Buchard Interview on Motivation for CAHR20

CAHR20: How should someone approach setting new habits during these very stressful times? 

BB: I’d start by reminding yourself that setting new habits is never easy; and no extended time in your life has been free from stress. In other words, you’ll have to do the same work as usual to set new habits: Seek clarity so you know what you want; fix your new desired actions to existing actions; practice the habit daily, no matter how long; enlist others to do the habit with you; and reward yourself not by partying but by reflecting, internalizing the win, and setting the next level of goal.

CAHR20: How can members of the HR community help others stay motivated these days?

BB: Increase your number of encouraging touchpoints with your people. That doesn’t just mean send them resources that are relevant for this moment. It means asking your people how you are feeling really. Is there anything you need? If we were all going to make it through this, stronger, what should we do now? Most of all: make it a we’re-in-this-together culture.

 

Thank you for your time, Brendon!

Gain even more actionable insights from Brendon Burchard LIVE at the Virtual 2020 California HR Conference.

Your time and budget are especially precious these days. That’s why we designed the Virtual CAHR20, happening October 27-29: a compact, 3-day live event featuring the top minds from a variety of industries, providing you with a whopping 30+ HR recertification credits. Plus, CAHR20 attendees get early access to complimentary weekly HR content with our PIHRA Road to CAHR20 Webinar Series every Monday at 2:15pm!

Until August 31, 2020, you can register for $0 today, and pay what you think the experience was worth AFTER the conference. Yes – you read that correctly! Our Flex Rate provides you with the flexibility you need to secure excellent HR professional development at a reasonable cost.

 

Register for CAHR20 risk-free today!

Advance your organization.
Accelerate your professional growth.
Attend CAHR20!

HR Leadership with Danone Simpson at CAHR20

HR Leadership with Danone Simpson at CAHR20

HR and insurance share many of the same goals; setting everyone up for success in uncertain futures, keeping health and wellness top of mind, and ensuring protections where they’re needed.

CEO and President of Montage Insurance Solutions, Danone Simpson, stands proudly in both worlds encouraging human connection and excellence in everything she does as a business leader and active member of the Southern California HR Community. 

It’s no wonder, then, that Danone and Montage Insurance Solutions have been proud sponsors of the California HR Conference for over 10 years. Danone’s expertise in insurance and deep understanding of HR make her company the perfect organization to support an event that guides so many HR professionals into leadership roles over the years. 

Danone Simpson CEO Montage Insurance Title Sponsor CAHR20

Danone Simpson, CEO

With this in mind, we asked Danone to share her thoughts on what defines great HR leadership, especially during these difficult and uncharted times. She provided an insightful look into how her involvement with the PIHRA Woodland Hills chapter and the California HR Conference have informed how she runs her company, and vice versa! 

Dive into Danone’s positive and knowledgeable philosophies on HR and business, then register for the Virtual California HR Conference to reserve your space. (Danone and her team wouldn’t sponsor just any run of the mill virtual event!) 

 

CAHR20: What, to you, defines great HR leadership?

Danone Simpson: It is about learning and listening to clients, the team, vendors and understanding the core competency of the organization, all the while working with the C-Suite to create solutions for the needs of clients and internal team.  Flexibility is what I cherish more than anything.  Creating an environment that allows the culture to thrive in a positive way and constantly protecting it from anything or anyone negative.

My professor of Strategy taught us if we are not growing, we are dying.  He also taught us to find our unique differentiator and he realized ours was heart.  I loved that because the most important thing to me is to serve with heart.  I tell our employees if they don’t serve with heart and focus on greed rather than giving, they won’t last at Montage.  It takes courage and humility to be an HR leader because you are protecting the company, while caring for the employees, which can create a dichotomy at times.  It takes solid values to manage employees and compliance today.  You must understand the company’s why, mission and values and believe in them or leave.

Why are you excited to be part of the Virtual CAHR20?

DS: This has been a year to try new things and adapt. Leadership is best when solutions are found quickly and efficiently, which brings confidence and new energy. While we will not be face to face with our clients and connections, and will miss you all so much, (as much as I love connecting with all our clients, friends and seeing our competitors to have a friendly chat) this is the new normal for 2020.

I decided to support PIHRA with the same sponsorship, albeit extremely different, because I believe in Rafael, Brian and rest of the CAHR20 Team. This is an exciting platform that will bring great education from the best of the best speakers to our HR executives, while allowing them to still be there for their family.

Why is the California HR Conference such an important event for Montage to support?

DS: I support HR Executives and need to know what they need and want. What are their dreams for the year? What can I take off their plate? It’s no longer I, it’s now we. Our Executive Vice President, Tobias has the same heart and drive that I do, as does the team. The California HR Conference is the place to learn what they learn, so we know what they need.

This is where we meet our future clients, as we’ve connected with so many clients at PIHRA events. We sponsor their memberships to support their learning with PIHRA and SHRM.

We are very close to the LA and SFV Business Journals where we meet the HR executives, CFOs and CEOs nominating many clients for awards and many have won them, along with Montage. We have grown with PIHRA and the Business Journals because they are full of community support and learning. We have attended and sponsored the California HR Conference since 2006 or 2007 and never missed a year.

Our mission is to further your mission with Dedication, Service and Integrity while protecting your assets and giving back to the community. That includes PIHRA. I guess you could say I am a PIHRA cheerleader, albeit an older one, but one just the same. I love the spirit of PIHRA and want to be a part of it and share it with others for many years to come.

How has Montage Insurance’s approach to providing insurance solutions changed since the pandemic hit?

DS: In some ways it has changed, but in others it really hasn’t. Frankly we will climb over any mountain or swim through any ocean to serve our clients well.

We shifted to virtual, as did everyone else, and we have done it well with more capabilities. We now have two webinars per month, where before we had only one MY HR Summit per month in our offices, training on everything from FFCRC, the COVID 10 FSA new rules, PPP, Safety bringing employees back to work, diversity and more.

Thank goodness the Montage clients are large groups and we have everyone’s back on the HRIS for a while now. The years of innovation have made us all nimble and quick. We provide as many webinars for in state or out of state as possible, and enrollment customized e-kits. We are a wonderfully creative group, so this was just an extension of our disaster recovery we had just put in place and we are living it.

We miss the face to face with our clients and their lovely employees for the monthly, quarterly or annual wellness events. So, we have created many options for our clients to choose from in wellness and safety. This is the reason I started this company in 2006. I wanted to promote wellness and safety in every corner of the world and we do with our missionaries and clients’ sites overseas.

The only way to save on premiums is to do this: we fight hard for our client’s renewals and know everything about their claims, because we manage them. Our wonderful world of employee benefits, property casualty, workers’ compensation and professional lines of insurance just got a lot more fun and innovative over the years.

We have busted out of the boring stage it was in when I joined this industry in 1997 with brokers on the golf courses. I brought in 52 clients in a year and 2 months in my first year in this business by asking HR, CFO and CEO executives what they needed and wanted and that is exactly what we do today and have built this company on. We do it your way.

– Danone Simpson, CEO, Montage

What advice would you give to HR leaders during these turbulent times?

DS: My advice to you is to do whatever you are able to keep yourself strong first so you can manage everything on your plate right now. I empathize so much with HR Executives who just got all of this dumped in their laps, but we will come out of it stronger because living through adversity always makes us stronger and humbler.

Further, create safety, wellness opportunities and care in your culture. Love, hope and compliance will get us through it.

– Danone Simpson, CEO, Montage

What should HR leaders be most focused on during the pandemic to keep their organizations going strong?

DS: Managing the C-Suite’s needs and helping them understand this year takes patience. HR leaders that are managing the requirements, setting up protocols-checking temperatures, practicing great habits with masks and gloves, as needed, keeping the organization clean and sterilized to protect the health of the workers first, while ensuring the company is still operating as “business in the new norm” will win this battle.

Managing workers staying at home, the COVID 19 compliance, putting in efficiencies with managers for on-site and off-site workers to get the job done in the most cost-effective way while delivering on all promises is the end goal.

You must be on the leadership team so they understand the requirements of the laws in FFCRA, so employees with children are protected during this time, if you are under 500 employees. Keeping your pulse on the emotional health of your workers concerning the virus and the charged emotions concerning diversity and respect is critical as well.

Training and educating on benefits, free testing, wellness and their EAP’s can assist the family with these stressors. For those with operations shut down, dealing with furloughed employees, keeping in benefits if at all possible, sending updates and being authentic is important.

For those who are having to terminate employees have the toughest jobs because it takes constant empathy. They have to trust this too will pass and encourage hope whereever possible.

Can you tell us about your history with PIHRA and PIHRA Woodland Hills?

DS: These women and men on the Woodland Hills board are my joy—a team full of intellect that I adore. The caring and sharing is amazing and I have loved it since the very first time I met these HR folks in 2006. They sang songs for the holidays at a great training meeting and gave everyone a small gift.

I believe with all my heart that PIHRA is the community of HR leaders that hold the future of our businesses in their hands. Without employees we have nothing. They train, lead, discipline, encourage their executives, managers and employees, which takes intellect and education.

PIHRA sisters and brothers are always there for one another assisting with obtaining the best speakers available for us. As a CEO, I love learning from these executives because they help me be wiser with my employees in hiring only the best, having those difficult conversations and parting ways with those that don’t fit our unique giving and serving culture. I attend many CEO cohorts which teach strategy, scaling up, business principals, SWAT charts and organizational developmental programs.

PIHRA teaches me how to manage and care for my employees, which make our organization run efficiently and effectively. That is priceless.

– Danone Simpson, CEO, Montage

What influenced your decision to join PIHRA Woodland Hills?

DS: My HR Manager at the time was invited to a PIHRA breakfast and she asked me to join her. I love to learn, so PIHRA offered me that unique opportunity to learn from a different perspective. I tried to get my PHR designation and I failed. It was the only time I failed a test like that. My Woodland Hills team told me I was trying to answer questions from what I thought was an HR perspective, not from the CEO’s perspective. This is the mistake I am certain that every CEO makes. I loved that.

I realized truly that the talent it takes to be a great HR executive is not my calling, because I fall in love with every one and HR takes tough love too. I love learning compliance because I always want to make sure I am doing everything exactly per the requirement of the law.

I love the comradery of PIHRA Woodland Hills and their corporate leaders. Rafael Rivera (CEO, PIHRA) is innovative and willing to take risk and then ensure these risks are covered. At times we have to take a leap of faith and that takes courage too. Brian Allain (COO, PIHRA) is one of the most caring event planners I have ever met and I have been in event planning over 40 years as executive director of festivals and fairs, luncheons, tournaments, celebrity events and more.

Montage puts on over 100 events in a year from wellness to safety with clients, our business journals, our non-profits and more. Many times I have said, “If only I had Brian to work with.” I love working with dynamic teams and everyone I have met from PIHRA fits that bill, starting with PIHRA Woodland Hills. SHRM has its place for resources and learning, yet PIHRA represents the heart of community in HR.

What’s been the most gratifying (exciting? fun? interesting?) part of collaborating with and volunteering for PIHRA over the years?

DS: I can be safe in sponsorship, sit on my hands (which usually always go up), and be successful. I did that for 13 years. Now I am handling programs. PIHRA has allowed me to just sit back and be a part of a team without being the leader. I have always been a leader and sometimes it is great to just get the team perspective.

I had the Executive of PIHRA Woodland Hills assist me with some tough changes we needed to make and she was kind, firm and did a great job. I was without HR for a few years after having a HR person work to change our amazing team culture so I was gun-shy. He did more damage in three months than was to be believed. Karen got me through what I needed, so a client of mine came on board.

Janelle is our HR and Wellness Director, so finally I feel safe again. Employees can wreak havoc on your world without HR and a great HR person makes it fun while delivering exactly what I need and want. We are an amazing team again and PIHRA had a lot to do with this important process. I have had to fight for my culture of diversity, giving and serving and do not want greedy folks in it. We are back on track, growing and keeping our 97% retention again. Most of my clients I have had since 1997 and I like creating true partnerships that way.

 

Thanks so much for your time, Danone!

Advance your organization.
Accelerate your career growth.
Connect and grow your network on your schedule.
Attend Virtual CAHR20!